Showing posts with label microsoft. Show all posts
Showing posts with label microsoft. Show all posts

Thursday, June 16, 2011

BI-as-a-Service - Some Questions Worth Asking

For a couple of years now, there has been a substantial amount of hype in the business intelligence (BI) space regarding “cloud BI,” or business intelligence systems hosted by Internet “cloud computing” service providers. This “cloud BI”, which is actually SaaS (software-as-a-service) BI, has been riding the wave of cloud computing in general, with the lower startup costs, faster deployment and easier scalability that cloud-based software implementations promise business customers. Several new companies have emerged and are promoting a new golden age of BI which they say will be faster, easier and cheaper than conventional business intelligence.

While this sounds fantastic at first glance, it might be a good idea to look beyond the hype to determine if deploying a BI solution in the cloud offers the same types of advantages of other SaaS solutions, such as CRM, accounting and email.

To this end, consider the following questions:

  • Does SaaS BI reduce dependence on IT staff?
  • Does SaaS BI compromise your data security?
  • Is all your business data already in the cloud?
  • How much will hardware cost you in the cloud?
  • Is BI backbone technology becoming more 'cloud-aware'?


1. Does SaaS BI reduce dependence on IT staff?

One of the main claims of SaaS software solutions in general is the dramatic reduction in dependence on expensive (and overworked) information technology (IT) professionals. In many organizations, the limited availability of IT staff is a major bottleneck when considering implementing a new software system that will be used across the organization. The cloud offers an appealing solution: since there is no hardware to install, no software to upgrade, no storage to backup and no new security mechanisms to implement, adopting a cloud solution (mostly) circumvents the need for extensive IT services (whether from in-house personnel or consultants).

In the realm of conventional BI systems, dependence on IT is a common and frustrating bottleneck for business users. The IT department (or consulting firm) is required for every piece of the BI puzzle, from the data warehousing to creating OLAP cubes to creating and customizing individual reports. In most companies, business users quickly discover that getting what they want from their company’s BI system, including incorporating new data sources, adding reports, customizing dashboards and extending the system to more users/departments, requires IT resources which are often unavailable when needed. The result is a frustrating and compromised system which fails to deliver on its full strategic potential.

So, does moving to the cloud solve this central problem of conventional BI?

The truth is that hosted BI solutions are really just outsourced IT departments which happen to come along with a bag full of their own home-grown or third-party software systems. All the stages of the familiar BI system deployment – from requirements specification consulting through data warehouse creation through report customization – still require the involvement of IT staff.Since these IT professionals are experts in their software and environments, they will likely be more efficient than hiring or retraining your company’s own staff (although they will not likely be more effective than any other dedicated outsourced technical BI team). However, think carefully about how much you want to be dependent on outsourced IT services for the lifeblood of your company’s strategic decision-making platform.

If your BI needs are modest and don’t change often, then, in theory, you will probably end up saving money as compared with hiring your own IT staff for BI. However, as the system grows and extends (as it always does), you will be at the mercy of the schedules and price rates of a third-party IT team which you are locked in to. If you thought internal IT can be a bottleneck, imagine how difficult it will be to get good and timely service from an external IT department located far away and busy with numerous other customers as well.

2. Does SaaS BI compromise your data security?

There are two unrelated issues to think about here. Read the rest of the article...

Tuesday, May 31, 2011

The Collapse of Traditional Business Intelligence

The traditional approach to business intelligence has gone bankrupt. In its place, a new wave of companies provides alternative solutions based on innovative technologies and new business models.

Changes are Happening in BI
During the past few years, dramatic changes have been occurring in the world of business intelligence (BI). These changes all go towards one goal: removing the barriers - firmly set by the traditional BI vendors - which prevent wider usage of these decision-making systems within organizations.

These barriers include great complexity, high cost, excessive dependence on external system integrators and general dissatisfaction among business users with the tools foisted upon them by the traditional BI software vendors.

Naturally, these changes are leading relatively young and innovative companies to the field. Whether by utilizing newer technologies such as columnar databases or via a software-as-a-service (SaaS) business model, their goal is to change the rules of the game in favor of the BI customer.

The Importance of Data Analysis for Organizations
Business intelligence is a concept which has already been around for more than 20 years, and most organizations understand well the advantages of making decisions based on real data as opposed to relying on intuition and guesses. This has led to tremendous demand for these types of solutions, and the phenomenal consequent growth of the BI industry.

In today’s dynamic world, BI solutions are more necessary than ever to organizations interested in making their operations more efficient, primarily in controlling expenses and maximizing revenues. Furthermore, the Internet’s growth as a means of marketing and distribution is increasing competition in almost every field. Without BI solutions, more and more organizations will be finding themselves left far behind.

The New Self-Service BI Concept
Most of the traditional BI solutions (SAP, IBM, Microsoft, Oracle, etc.) are designed for implementation by subcontractors – experienced professionals generally known as “system integrators” – who specialize in customizing and deploying these solutions (in fact, most BI companies are actually integration companies).

As a result, these solutions require technical expertise which does not exist in the average organization. Additionally, the cost of the actual software in this situation is small relative to the service contracts required with the system integrator. And if that’s not enough, the organization’s complete dependence on the contractor can continue indefinitely, a situation that severely limits the adaptability and use of the solution for the frequently-changing needs of almost every organization.

Organizations considering implementing a traditional BI solution face these serious obstacles. This is the main driver for the most prominent industry trend of “self-service” BI, based on newer technologies and more business-friendly pricing models. These newer BI solutions provide at least the same degree of functionality and power as the traditional products, but are designed to be implemented, customized and managed by the people already found in most organizations.

Self-Service BI Products and Tools
The various types of “self-service" BI solutions can be categorized as follows:

1. Software-as-a-Service (SaaS) and/or cloud-based BI – This approach enables the implementation of certain, usually simple, business intelligence solutions without heavily involving of the organization’s IT department. The basic idea is to fully outsource all the IT services involved in implementing and maintaining a BI solution. These solutions eliminate, at least on paper, the need for expert technical staff, the need to buy and maintain dedicated computer hardware and the need to manage software updates. On the other hand, this approach does not remove the dependency on an outside service provider – it actually increases this type of dependence.

2. BI tools for analysts – This type of BI focuses on tools which make the organization’s data analysts more efficient in their work. Analysts spend a tremendous amount of time gathering and organizing data, usually in Excel, and then preparing graphs and reports. BI tools in this category generally provide facilities to more easily gather, organize and present data, including special analytical and graphical features. However, since these tools do not contain centralized data repositories and reporting facilities, they are not ideal for the multi-user environments which characterize most organizations interested in a BI solution.

3. Data warehouse/OLAP-replacement BI solutions – Solutions designed to serve many users and/or to process complex (or very large amounts of) business data represent the biggest technical challenge. Meeting this challenge in the traditional way – by using a data warehouse and OLAP cubes – is what positioned BI into the exclusive domain of the wealthy and the brave. The tremendous complexity, lack of flexibility and very high cost of this approach is what gave rise to alternative technologies which could deliver the same results (many users and much data) faster, easier and more cheaply. SiSense, for example, developed its own BI technology (called ElastiCube) which exploits columnar database and advanced memory-management technologies to deliver enterprise-scale BI without the complexity, rigidity and high cost of traditional BI solutions. Solutions of this kind represent the basis of an entirely new approach to the BI challenge.

Conclusion
In recent years, great strides have been made to enable the widespread deployment of enterprise business intelligence solutions. Whereas in the past, BI was the exclusive province of large and wealthy organizations, today it is also readily accessible to small and medium-sized companies. Now, even startups can (and should!) take advantage of the substantial business benefits provided by such solutions.

You, too, are invited to join the BI revolution!

By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Thursday, April 28, 2011

Are BI Appliances Simply 30 Year Old Databases?


In a thought-provoking blog post published by WIT, a business intelligence consulting company in the U.S., the author writes of latest acquisitions relating to Business Intelligence appliances.

BI Appliances

It got me thinking. I’ve been seeing and hearing the term ‘BI appliance’ a lot recently, and whenever I do - I find myself struggling to understand what it means.

One characteristic that seems to be commonly identified with BI appliances is that they are a combination of software and hardware that form specific functions that have to do with analytics (i.e business intelligence). WIT’s article lists a few examples, including HANA (SAP), HP Business Decision Appliance (Microsoft), Netezza (acquired by IBM) and Greenplum (acquired by EMC).

But is proprietary hardware really required for a so-called BI appliance? No, it’s not. And indeed, I have noticed numerous references to Vertica (acquired by HP) and ElastiCube (by SiSense) as BI appliances. Interestingly enough, both are software-only solutions (i.e. software appliances).

It makes sense, as it shouldn’t matter if your ‘appliance’ runs on proprietary hardware or commodity hardware, if it essentially does that same thing.

The BI Appliance Wars

In a recent interview and in response to quips made by Netezza’s CEO regarding HP’s latest acquisition, Vertica CEO Chris Lynch had this to say about Netezza:

Their tag line is ‘The power to question everything'. So the first question is: why do they need proprietary hardware? The second question is: why are they using a database engine that’s based on technology from 1982?

He is obviously angry, but I agree with the premise of his argument. If you’re in the analytics business and you require proprietary hardware – there’s something seriously wrong with your database software technology. Commodity hardware is so powerful today with 64-bit computing and multi-core CPUs, that it’s hard to imagine what type of BI solution would require proprietary hardware.  That is, if your technology was engineered in the 21st century.

The established vendors are not oblivious to this, but rewriting their entire codebase is not something they are willing to do. So some are partnering and/or merging with hardware companies as an alternative. But at some point, scraping this codebase will be unavoidable, or customers will flee due to availability of much better and cheaper alternatives.

BI Appliance or BI Tool?

As if to toss a little more confusion into the mix, the WIT author asks:

"Though I wonder - with memory becoming cheaper and cheaper and with 64 bit platform, why do you have to have a special appliance? Why not use an in-memory tool with tons of RAM ?"

The question itself indicates a misunderstanding of why appliances exist in the first place, and there are a several answers to this question.  Here are a few:

  1. RAM is cheaper, but it's not cheap. Disk was and always will be cheaper than RAM.
  2. The price of a computer jumps significantly beyond 64GB.  A PC with 64GB of RAM costs significantly less than a server machine with 65GB of RAM, even though there is supposedly just a single GB of memory difference.
  3. In-memory databases assume that the main bottleneck is I/O.  However, when dealing with large amounts of data, this is no longer true.  At such volumes, bottlenecks are between RAM and CPU.

For more information about this, please read In-Memory BI is Not the Future, It's the Past.

By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Friday, December 10, 2010

Thoughts about Business Intelligence and the Cloud

Business intelligence in the cloud is a hot topic recently, as part of the hype surrounding the cloud in general. I am not a big fan of cloud BI and I have mentioned that several times. However the topic does merit discussion.

The advantages of the cloud over on-premises are pretty straight forward. However, as far as business intelligence implementations are concerned, the question to me was always whether the benefits outweigh the unique challenges the cloud introduces. If all business data was in the cloud, there was a definite case to make for implement business intelligence software in the cloud. But since most business data isn’t, the benefits of cloud BI are not as obvious.

The blogosphere and analyst community in the business intelligence space are not sparing any words on the subject. There are several startups in this space as well, such as GoodData, PivotLink and others. But is the business intelligence space really heading in the direction of the cloud? I believe the answer is no.

The main reason I do not believe that the BI space is headed towards the cloud (at least for now) is because business intelligence backbone technology doesn’t seem to be headed there. In fact, it seems to be going in the opposite direction.

If you take a careful look at the new technology promoted by the established business intelligence vendors like SAP, IBM and Microsoft, and even those promoted by slightly less established vendors (yet successful) such as QlikTech and Tableau – it is all technology that is either ‘desktop enabling’ technology or in-memory technology.

These technologies, in-memory in particular, aren’t very cloud friendly and weren’t designed with the cloud in mind at all. They are designed to extract more juice out of a single computer, but very hard to distribute across multiple machines as in the case in most cloud implementations. Also, to benefit significantly from these types of technologies, you need very powerful computers, a premise which goes against proper cloud architecture that dictates that computing operations should be parallelized across multiple cheaper machines.

On the other hand, the current cloud BI platform vendors are using the same traditional backbone technology the on-premises vendors do, and by that they suffer from the same drawbacks most BI vendors do such as complexity and long development cycles. And when these drawbacks come into play, whether the data is in the cloud or on-premises isn’t even the main issue.

Even if the ‘pure cloud’ BI platform vendors did develop better technology more suited for running BI in the cloud, it is still years away. So while you can use the cloud for some types of solutions (mainly around other cloud data sources) the fact of the matter is that the cloud BI hype is at least a few years too early.
By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Monday, November 15, 2010

Microsoft’s Announcement of BI Road Map – a Public Relations Nightmare

During Microsoft’s PASS Summit 2010, Microsoft announced their strategic plans for their Analysis Services business intelligence platform. But as intriguing as Microsoft’s announcement was from a technological perspective, it also had another less desired effect – it presented Microsoft’s long time business partners, namely BI consultants and service providers, with big questions in regards to where they fit in Microsoft’s grand plans for the BI space.

There are two main reasons for this:

1. While Microsoft heavily relies on its partner network for selling more SQL Server licenses, they have been heavily marketing PowerPivot which is positioned as self-service BI. Neither the partners, nor Microsoft, have yet to figure out how to position the two offerings in a way that makes sense to a typical customer.

2. Microsoft’s road map clearly shows a shift away from OLAP architecture and to a new paradigm they call the BI Semantic Model that doesn’t coincide with their partners’ existing and hard earned training and expertise in implementing/selling Microsoft BI solutions. Microsoft partners would need to re-align their entire business based on a product that isn’t even released yet, let alone implemented anywhere.

Following this announcements, high profile evangelists of Microsoft BI solutions have openly expressed their concern regarding this radical move. See examples here and here. Ever since, Microsoft has been working overtime on some major damage control, trying to explain itself and reassure its partner network that OLAP is not going anywhere and that these new plans are complementary to the existing Analysis Services offering (i.e. "bla bla").

Regardless of Microsoft’s post factum attempt to re-establish calm amongst its partner community from a PR perspective, that cat is already out of the bag.  And honestly, Microsoft’s move was not unexpected. Check out the article published two months ago titled ‘Business Intelligence Vendors and their Partners – Rough Seas Ahead’ which specifically discusses what PowerPivot (and similar technologies) would mean for the BI implementation business.

Whether Microsoft’s ideas are practical or just pipe dreams remains to be seen.  However, one thing is certain – considering the fact Microsoft rely so heavily on its dedicated partners for sales and marketing, I would have expected this to be handled with much more finesse. This announcement was a very poor display of handling public relations.
By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Friday, November 12, 2010

Microsoft’s BI Roadmap says NO to OLAP Cubes and MDX

So Microsoft PASS Summit 2010 was kicked off on November 10th, and the burning topic was where Microsoft’s Analysis Services product is headed in light of Microsoft’s new PowerPivot offering. Chris Webb, probably one of Analysis Service’s biggest fans and experts, said it best:

“The last few days have been quite emotional for me. I’ve gone from being very angry, to just feeling sad, to being angry again; I’m grateful to the many members of the SSAS dev team who’ve let me rant and rave at them for hours on end and who have patiently explained their strategy – it’s certainly helped me deal with things. So what’s happened to make me feel like this? I’ll tell you: while it’s not true to say that Analysis Services cubes as we know them today and MDX are dead, they have a terminal illness. I’d give them two, maybe three more releases before they’re properly dead, based on the roadmap that was announced yesterday.”

The full post and consequent comments can be found here.

Readers of The ElastiCube Chronicles may recall a previous post titled ‘Is Microsoft Admitting that Analysis Services is not Fit for the Mid-Market?’ published back in August 2010, in response to the official release of PowerPivot. Well, I believe that question has been officially answered - Yes.
By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Friday, September 24, 2010

In-memory BI is not the future. It’s the past.

In recent times, one of the most popular subjects related to the field of Business Intelligence (BI) has been In-memory BI technology. The subject gained popularity largely due to the success of QlikTech, provider of the in-memory-based QlikView BI product. Following QlikTech’s lead, many other BI vendors have jumped on the in-memory “hype wagon,” including the software giant, Microsoft, which has been aggressively marketing PowerPivot, their own in-memory database engine.

The increasing hype surrounding in-memory BI has caused BI consultants, analysts and even vendors to spew out endless articles, blog posts and white papers on the subject, many of which have also gone the extra mile to describe in-memory technology as the future of business intelligence, the death blow to the data warehouse and the swan song of OLAP technology.

I find one of these in my inbox every couple of weeks.

Just so it is clear - the concept of in-memory business intelligence is not new. It has been around for many years. The only reason it became widely known recently is because it wasn’t feasible before 64-bit computing became commonly available. Before 64-bit processors, the maximum amount of RAM a computer could utilize was barely 4GB, which is hardly enough to accommodate even the simplest of multi-user BI solutions. Only when 64-bit systems became cheap enough did it became possible to consider in-memory technology as a practical option for BI.

The success of QlikTech and the relentless activities of Microsoft’s marketing machine have managed to confuse many in terms of what role in-memory technology plays in BI implementations. And that is why many of the articles out there, which are written by marketers or market analysts who are not proficient in the internal workings of database technology (and assume their readers aren’t either), are usually filled with inaccuracies and, in many cases, pure nonsense.

The purpose of this article is to put both in-memory and disk-based BI technologies in perspective, explain the differences between them and finally lay out, in simple terms, why disk-based BI technology isn’t on its way to extinction. Rather, disk-based BI technology is evolving into something that will significantly limit the use of in-memory technology in typical BI implementations.

But before we get to that, for the sake of those who are not very familiar with in-memory BI technology, here’s a brief introduction to the topic.

Disk and RAM

Generally speaking, your computer has two types of data storage mechanisms – disk (often called a hard disk) and RAM (random access memory). The important differences between them (for this discussion) are outlined in the following table:


Most modern computers have 15-100 times more available disk storage than they do RAM. My laptop, for example, has 8GB of RAM and 300GB of available disk space. However, reading data from disk is much slower than reading the same data from RAM. This is one of the reasons why 1GB of RAM costs approximately 320 times that of 1GB of disk space.

Another important distinction is what happens to the data when the computer is powered down: data stored on disk is unaffected (which is why your saved documents are still there the next time you turn on your computer), but data residing in RAM is instantly lost. So, while you don’t have to re-create your disk-stored Microsoft Word documents after a reboot, you do have to re-load the operating system, re-launch the word processor and reload your document. This is because applications and their internal data are partly, if not entirely, stored in RAM while they are running.

Disk-based Databases and In-memory Databases

Now that we have a general idea of what the basic differences between disk and RAM are, what are the differences between disk-based and in-memory databases? Well, all data is always kept on hard disks (so that they are saved even when the power goes down). When we talk about whether a database is disk-based or in-memory, we are talking about where the data resides while it is actively being queried by an application: with disk-based databases, the data is queried while stored on disk and with in-memory databases, the data being queried is first loaded into RAM.

Disk-based databases are engineered to efficiently query data residing on the hard drive. At a very basic level, these databases assume that the entire data cannot fit inside the relatively small amount of RAM available and therefore must have very efficient disk reads in order for queries to be returned within a reasonable time frame. The engineers of such databases have the benefit of unlimited storage, but must face the challenges of relying on relatively slow disk operations.

On the other hand, in-memory databases work under the opposite assumption that the data can, in fact, fit entirely inside the RAM. The engineers of in-memory databases benefit from utilizing the fastest storage system a computer has (RAM), but have much less of it at their disposal.

That is the fundamental trade-off in disk-based and in-memory technologies: faster reads and limited amounts of data versus slower reads and practically unlimited amounts of data. These are two critical considerations for business intelligence applications, as it is important both to have fast query response times and to have access to as much data as possible.

The Data Challenge

A business intelligence solution (almost) always has a single data store at its center. This data store is usually called a database, data warehouse, data mart or OLAP cube. This is where the data that can be queried by the BI application is stored.

The challenges in creating this data store using traditional disk-based technologies is what gave in-memory technology its 15 minutes (ok, maybe 30 minutes) of fame. Having the entire data model stored inside RAM allowed bypassing some of the challenges encountered by their disk-based counterparts, namely the issue of query response times or ‘slow queries.’

Disk-based BI

When saying ‘traditional disk-based’ technologies, we typically mean relational database management systems (RDBMS) such as SQL Server, Oracle, MySQL and many others. It’s true that having a BI solution perform well using these types of databases as their backbone is far more challenging than simply shoving the entire data model into RAM, where performance gains would be immediate due to the fact RAM is so much faster than disk.

It’s commonly thought that relational databases are too slow for BI queries over data in (or close to) its raw form due to the fact they are disk-based. The truth is, however, that it’s because of how they use the disk and how often they use it.

Relational databases were designed with transactional processing in mind. But having a database be able to support high-performance insertions and updates of transactions (i.e., rows in a table) as well as properly accommodating the types of queries typically executed in BI solutions (e.g., aggregating, grouping, joining) is impossible. These are two mutually-exclusive engineering goals, that is to say they require completely different architectures at the very core. You simply can’t use the same approach to ideally achieve both.

In addition, the standard query language used to extract transactions from relational databases (SQL) is syntactically designed for the efficient fetching of rows, while rare are the cases in BI where you would need to scan or retrieve an entire row of data. It is nearly impossible to formulate an efficient BI query using SQL syntax.

So while relational databases are great as the backbone of operational applications such as CRM, ERP or Web sites, where transactions are frequently and simultaneously inserted, they are a poor choice for supporting analytic applications which usually involve simultaneous retrieval of partial rows along with heavy calculations.

In-memory BI

In-memory databases approach the querying problem by loading the entire dataset into RAM. In so doing, they remove the need to access the disk to run queries, thus gaining an immediate and substantial performance advantage (simply because scanning data in RAM is orders of magnitude faster than reading it from disk). Some of these databases introduce additional optimizations which further improve performance. Most of them also employ compression techniques to represent even more data in the same amount of RAM.

Regardless of what fancy footwork is used with an in-memory database, storing the entire dataset in RAM has a serious implication: the amount of data you can query with in-memory technology is limited by the amount of free RAM available, and there will always be much less available RAM than available disk space.

The bottom line is that this limited memory space means that the quality and effectiveness of your BI application will be hindered: the more historical data to which you have access and/or the more fields you can query, the better analysis, insight and, well, intelligence you can get.

You could add more and more RAM, but then the hardware you require becomes exponentially more expensive. The fact that 64-bit computers are cheap and can theoretically support unlimited amounts of RAM does not mean they actually do in practice. A standard desktop-class (read: cheap) computer with standard hardware physically supports up to 12GB of RAM today. If you need more, you can move on to a different class of computer which costs about twice as much and will allow you up to 64GB. Beyond 64GB, you can no longer use what is categorized as a personal computer but will require a full-blown server which brings you into very expensive computing territory.

It is also important to understand that the amount of RAM you need is not only affected by the amount of data you have, but also by the number of people simultaneously querying it. Having 5-10 people using the same in-memory BI application could easily double the amount of RAM required for intermediate calculations that need to be performed to generate the query results. A key success factor in most BI solutions is having a large number of users, so you need to tread carefully when considering in-memory technology for real-world BI. Otherwise, your hardware costs may spiral beyond what you are willing or able to spend (today, or in the future as your needs increase).

There are other implications to having your data model stored in memory, such as having to re-load it from disk to RAM every time the computer reboots and not being able to use the computer for anything other than the particular data model you’re using because its RAM is all used up.

A Note about QlikView and PowerPivot In-memory Technologies

QlikTech is the most active in-memory BI player out there so their QlikView in-memory technology is worth addressing in its own right. It has been repeatedly described as “unique, patented associative technology” but, in fact, there is nothing “associative” about QlikView’s in-memory technology. QlikView uses a simple tabular data model, stored entirely in-memory, with basic token-based compression applied to it. In QlikView’s case, the word associative relates to the functionality of its user interface, not how the data model is physically stored. Associative databases are a completely different beast and have nothing in common with QlikView’s technology.

PowerPivot uses a similar concept, but is engineered somewhat differently due to the fact it’s meant to be used largely within Excel. In this respect, PowerPivot relies on a columnar approach to storage that is better suited for the types of calculations conducted in Excel 2010, as well as for compression. Quality of compression is a significant differentiator between in-memory technologies as better compression means that you can store more data in the same amount RAM (i.e., more data is available for users to query). In its current version, however, PowerPivot is still very limited in the amounts of data it supports and requires a ridiculous amount of RAM.

The Present and Future Technologies

The destiny of BI lies in technologies that leverage the respective benefits of both disk-based and in-memory technologies to deliver fast query responses and extensive multi-user access without monstrous hardware requirements. Obviously, these technologies cannot be based on relational databases, but they must also not be designed to assume a massive amount of RAM, which is a very scarce resource.

These types of technologies are not theoretical anymore and are already utilized by businesses worldwide. Some are designed to distribute different portions of complex queries across multiple cheaper computers (this is a good option for cloud-based BI systems) and some are designed to take advantage of 21st-century hardware (multi-core architectures, upgraded CPU cache sizes, etc.) to extract more juice from off-the-shelf computers.

A Final Note: ElastiCube Technology

The technology developed by the company I co-founded, SiSense, belongs to the latter category. That is, SiSense utilizes technology which combines the best of disk-based and in-memory solutions, essentially eliminating the downsides of each. SiSense’s BI product, Prism, enables a standard PC to deliver a much wider variety of BI solutions, even when very large amounts of data, large numbers of users and/or large numbers of data sources are involved, as is the case in typical BI projects.

When we began our research at SiSense, our technological assumption was that it is possible to achieve in-memory-class query response times, even for hundreds of users simultaneously accessing massive data sets, while keeping the data (mostly) stored on disk. The result of our hybrid disk-based/in-memory technology is a BI solution based on what we now call ElastiCube, after which this blog is named. You can read more about this technological approach, which we call Just-in-Time In-memory Processing, at our BI Software Evolved technology page.
By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Thursday, August 12, 2010

Is Microsoft Admitting that Analysis Services is not Fit for the Mid-Market?

I recently read an article posted on the SQL Server team's blog (Technet) written by Shimon Shlevich, a product manager at Panorama Software, focusing on Microsoft's recently-launched PowerPivot in-memory offering.

According to the author, Microsoft has two main goals with PowerPivot: to "introduce a new in-memory engine for data processing" and to "promote the self-service BI concept extending the usage of BI systems to a wider audience."

There are, of course, other reasons which the author did not mention, such as Microsoft trying to get a fighting chance against QlikView, which has been constantly beating Microsoft at mid-sized and departmental deals.

In addition, Microsoft is trying to motivate their customers to upgrade to Excel 2010, in which PowerPivot is provided for free in the form of an add-in. Microsoft is not a natural BI company and their cash cows are still Windows and Office, so it only makes sense. Will it work? Who knows. Will it change the BI space? Probably not.

To me, the most interesting thing about this post is the fact that PowerPivot is meant to promote the self-service BI concept, which in most people's minds is the complete and utter opposite of what Analysis Services delivers, namely a heavy, IT-centric business intelligence solution.

If this is true, Microsoft is basically admitting on their own blog that Analysis Services has failed to provide a viable solution for mid-sized companies and departments (where self-service BI is widely used) and that their new BI marketing strategy is based on Office, not SQL Server.

This fact is well known to people who are familiar with the trends and nuances of the BI space, but Microsoft saying this on their blog is, to me, a very big deal.

By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog

Sunday, July 11, 2010

Comparing BI Vendors Based on Technology

I've recently come across an interesting online discussion where several posters discuss working with large amounts of data and its implications on business intelligence implementations. I wouldn't have noticed it if one of the posters had not referred to SiSense in one of the comments.

The main reason for the post was purely technological, putting on display the internals of QlikView's in-memory database technology. This lasted for about 5 posts, after which it turned into a bashing match between QlikView supporters and what you could call QlikView non-sympathizers in regards to whether it would even make sense to use in-memory database technology for large (1TB and greater) BI implementations.

As part of this discussion, several vendors were mentioned including: SiSense, QlikView, Lyza, Vertica and Microsoft. Some of these vendors do not even directly compete with each other. There were also several types of technologies mentioned, from in-memory databases (IMDB), to columnar databases (CDBMS), and even compression.

Apart from this discussion being interesting and even entertaining (for some), it is indicative of a common mistake that people sometimes make when they compare business intelligence vendors and products based on the technology they use.

Technology is important as it is the foundation on which everything is based, but every vendor takes its technology down different paths, and in many cases comparing two BI vendors is like comparing a Boeing airplane to a Toyota family car. I could easily say that a plane's engine is more powerful than a car's, right? Does that mean you, the consumer, would want an airplane engine stuffed under your car's hood? Your car would theoretically drive faster, thats for sure. But in practice, most civilized areas impose speed limits that would prevent you from gaining any benefit from your automobile's super-fast engine. Not to mention the ridiculous amounts of money you'd be spending on maintaining and refueling your car.

Wanna take the kids out to McDonalds? Better notify the FAA. ;-)

There are significant differences between the above-mentioned vendors which are important to understand. These differences may come from the particular strengths and weaknesses the internal data technology in use has, but it usually goes way beyond that.

QlikView targets departments with reasonable amounts of data that is centralized and accessed by multiple users. QlikView is a developer tool for creating canned BI solutions based on a design made in advance, not as much for ad-hoc analysis. QlikView utilizes an in-memory database to address performance. It is a good solution for small-medium implementations, not as good for larger ones (tons of data and/or too many users). QlikView competes with the giants, such as Oracle, Microsoft, SAP and IBM for end-to-end BI implementations.

Microsoft PowerPivot is a pivoting add-in to Excel 2010. Because it comes with an in-memory database, it removes the 1M row limit imposed by Excel 2007, assuming you have 64-bit machine with adequate RAM. It targets power analysts, like Excel advanced features always have. PowerPivot is really single user BI and is not applicable to multiple users, unless you include SQL Server and SharePoint in the package.

Lyza targets individual power analysts as well, but they rather assume abundance of disk than abundance of RAM. They have created a tool that let's you perform ETL-based filters and analysis over large amounts of data, even on a 32-bit computer (similar in concept to SSIS). They do this by using a columnar database. Lyza is also BI without a centralized data repository, which doesn't make it very effective for multi-user scenarios. It will be interesting to see how Lyza is impacted by Microsoft PowerPivot.

Vertica is a data warehouse software vendor. Their technology is based on an open source project called C Store, which is also a columnar database. Vertica competes with other data warehouse vendors such as Greenplum and InfoBright. They do not currently provide a BI front end for reporting or analysis.

SiSense targets departments and businesses looking for centralized business intelligence accessed by multiple users. SiSense uses both a columnar database for storage and in-memory query processing to make sure it is both infinitely scalable without infinite amounts of RAM and provides viable query performance without having to go down the OLAP path. SiSense also provides its own reporting/analysis front end and competes with the BI giants, as well as QlikView.

As a BI consumer, you are buying a BI solution, not BI technology. Don't get confused by marketing people throwing technological buzzwords at you because most likely you won't be able to identify which of the marketing blather is actually relevant to you. Make sure you get what you need, functionality-wise, and that the solution will still hold water a year from now as your data grows and more users use it.


By: Elad Israeli | The ElastiCube Chronicles - Business Intelligence Blog
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